Terms & Conditions
By downloading or using the app, these terms will automatically apply to you – you should make sure
therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app,
any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code
of the app, and you also shouldn’t try to translate the app into other languages, or make derivative
versions. The app itself, and all the trade marks, copyright, database rights and other intellectual
property rights related to it, still belong to DharNow Pvt. Ltd.
DharNow Pvt. Ltd. is committed to ensuring that the app is as useful and efficient as possible. For that
reason, we reserve the right to make changes to the app or to charge for its services, at any time and for
any reason. We will never charge you for the app or its services without making it very clear to you exactly
what you’re paying for.
The DharNow app stores and processes personal data that you have provided to us, in order to provide our
Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend
that you do not jailbreak or root your phone, which is the process of removing software restrictions and
limitations imposed by the official operating system of your device. It could make your phone vulnerable to
malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the
DharNow app won’t work properly or at all.
DharNow Pvt. Ltd will not carry any liabilities for the internet data or any cost of the internet service
while accessing the app. Along the same lines, DharNow Pvt. Ltd. cannot always take responsibility for the
way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery
and you can’t turn it on to avail the Service, DharNow Pvt. Ltd. cannot accept responsibility.
Make sure you validate your Bkash number while withdrawing balance from DharNow. DharNow
will not be responsible for any kind of wrong information provided.
With respect to DharNow Pvt. Ltd’s responsibility for your use of the app, when you’re using the app, it’s
important to bear in mind that although we endeavor to ensure that it is updated and correct at all times,
we do rely on third parties to provide information to us so that we can make it available to you. DharNow
Pvt. Ltd. accepts no liability for any loss, direct or indirect, you experience as a result of relying
wholly on this functionality of the app.
At some point, we may wish to update the app. The app is currently available on Android – the requirements
for system (and for any additional systems we decide to extend the availability of the app to) may change,
and you’ll need to download the updates if you want to keep using the app. DharNow Pvt. Ltd. does not
promise that it will always update the app so that it is relevant to you and/or works with the Android
version that you have installed on your device. However, you promise to always accept updates to the
application when offered to you, we may also wish to stop providing the app, and may terminate use of it at
any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination,
(a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if
needed) delete it from your device.
Whenever anyone posts any of their product on Dharnow, they agree to the terms that, Dharnow pvt. Ltd. Is
only a media between the vendor and the client, DharNow will not be responsible for any damage or loss of
the product posted? Only the client who took the product on rent will be responsible for such occurrences
and Dharnow pvt. Ltd. will help the vendor/owner in every possible way to retrieve the compensation for the
damage/loss from the client.OWNER/VENDOR shall replace the equipment with identical or similar equipment if
the equipment fails to operate in accordance with the manufacturer’s specifications and operation
instructions. Such replacement shall be made as soon as practicable after CLIENT/RENTER returns the
We strongly suggest you to post only the original and all angles photo of your product so that it could be
compared both when it is rented by the client/renter and when it is returned back.
A damage waiver amount should be set by the OWNER/VENDOR during posting any product.The CLIENT/RENTER will
be obliged to pay that amount to the OWNER/VENDOR if any damage to the product occurs during the renting
period.The damage should be reported as soon as the OWNER/VENDOR get their product delivered back or else
the damage report will not be counted.
Vendors will get their payment sent to their account which they will be able to withdraw through various 3rd
party payment gateway.
CLIENTS/RENTERS TERMS AND CONDITIONS
1. The CLIENT/RENTER shall keep and maintain the rented equipment during the terms of the rental at his own
cost and expense. He shall keep the equipment in a good state of repair, normal wear and tear
2. The CLIENT/RENTER shall pay the full compensation(damage waiver) for replacement and/or repair of any
equipment which is not returned because it is lost or stolen or any equipment which is damaged and in need
of repair to put it into the same condition it was in at the time of rental, normal wear and tear
3. The CLIENT/RENTER shall return the product to DHARNOW from the exact location/adress that is mentioned in
the invoice/clients registered location.
4. The equipment shall be delivered to CLIENT/RENTER and returned to OWNER/VENDOR Through DHARNOW. If a
periodic rental rate is charged by OWNER/VENDOR, rental charges are billed to the CLIENT/RENTER for each
period or portions of the period form the time the equipment is delivered to CLIENT/RENTER until its return.
If a term rental rate is selected, rental charges are billed to the CLIENT/RENTER for the full term even if
the equipment is returned before the end of the term. If the equipment is not returned during or at the end
of the term, then the rental charges shall continue on a full term basis for any additional term or portion
thereof until the equipment is returned.
5. No allowance will be made for any rented equipment or portion there of which is claimed not to have been
used. Acceptance of returned equipment by OWNER/VENDOR does not constitute a waiver of any of the rights
OWNER/VENDOR has under the rental agreement.
6. The CLIENT/RENTER shall allow DHARNOW to enter CLIENT/RENTER’s premises where the rented equipment is
stored or used at all reasonable times to locate and inspect the state and condition of the rented
equipment. If the CLIENT/RENTER is in fault of any of the terms and conditions of this agreement, the
OWNER/VENDOR, and DHARNOW, at the CLIENT/RENTER’s risk, cost and expense may at any time enter the
CLIENTS/RENTER’s premises where the rented equipment is stored or used at all time and recover the
7. The CLIENT/RENTER shall not pledge or encumber the rented equipment in any way. DharNow may terminate
this agreement with one month or one week written notice upon the failure of client/renter to make rental
payments this agreement will terminate immediately or upon CLIENT/RENTER’s filling for protection from
creditors in any court of competent jurisdiction.
8. The OWNER/VENDOR & DHARNOW makes no warranty of any kind regarding the rented equipment, except that
OWNER/VENDOR shall replace the equipment with identical or similar equipment if the equipment fails to
operate in accordance with the manufacturer’s specifications and operation instructions. Such replacement
shall be made as soon as practicable after CLIENT/RENTER returns the non-conforming equipment.
9. CLIENT/RENTER indemnifies and holds DHARNOW & OWNER/VENDOR harmless for all injuries or damage of any
kind for repossession and for all consequential and special damages for any claimed breach of
10. The CLIENT/RENTER shall pay all reasonable legal and non-legal fees, the direct and indirect expenses
and costs incurred by OWNER/VENDOR & DHARNOW in protection its rights under this rental agreement and for
any action taken by OWNER/VENDOR & DHARNOW to collect any specified and non-specified due the OWNER/VENDOR
under this rental agreement.
11. CLIENT/RENTER should properly check the product when delivered and report any fault within 1hour of
possession. If any fault is not reported within an hour the product will be considered in working condition
and the CLIENT/RENTER will be charged accordingly.
12. If the product is damaged during use the CLIENT/RENTER will be responsible to pay the damage waiver of
the product that is mentioned in the specific product post.
13. If the product is not returned or if the client/renter is not communicating with the DHARNOW team in
regards of returning back the product, DharNow team will take NECESSARY legal ACTIONS including defamation,
misrepresentation or deceit against the client/renter for BREACHING the terms and CONDITIONS.
14. These terms are accepted by the CLIENT/RENTER upon delivery of the terms to the CLIENT/RENTER.
Changes to This Terms and Conditions
We may update our Terms and Conditions from time to time. Thus, you are advised to review this page
periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions
on this page.
These terms and conditions are effective as of 2021-04-03.